Frequently Asked Questions
Everything you need to know about your BarberCo experience.
How long does shipping take for professional equipment?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for urgent tool replacements and supply restocks.
Are your electrical products covered by a warranty?
Yes, all professional clippers, trimmers, and dryers come with a minimum 12-month manufacturer warranty to ensure your business stays running smoothly.
What is your return policy for hair care products?
Due to hygiene standards, we can only accept returns on hair care and grooming products if they are unopened, unused, and in their original sealed packaging.
Do you offer wholesale pricing for barber shops?
We provide exclusive trade pricing for licensed professionals and shop owners. Please contact our support team to set up a professional account.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options like Afterpay and Klarna for larger equipment purchases.